Shipping policy

Shipping Policy

SHIPPING POLICY

Thank you for shopping with Casely Yours We are committed to delivering your order quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not shipped or delivered on Sundays or public holidays. During high-demand periods, processing times may be slightly delayed.

If there is a significant delay in shipping your order, we will contact you via email or phone.

Shipping Time

Estimated delivery times:

  • India: 4–8 business days

  • International Orders: 7–20 business days (if available)

Delivery times may vary depending on your location, courier availability, weather conditions, or customs processing.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may occasionally offer:

  • Free shipping promotions

  • Discounted shipping offers

  • Limited-time delivery deals

These offers may change without notice.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing your tracking details.

Please allow up to 24–48 hours for tracking updates to appear.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, your order may be delayed, returned, or canceled. We are not responsible for packages delivered to incorrect addresses provided by the customer.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur due to:

  • Courier issues

  • Weather conditions

  • Customs clearance

  • High shipping volume

If your package appears lost or significantly delayed, please contact us and we will assist you as much as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number

  • Photos of the damaged item/package

We will review the issue and provide an appropriate solution.

International Shipping & Customs

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer.

Contact Us

For any shipping-related questions, please contact us:

📧 sumanefx@gmail.com

Thank you for shopping with Casely Yours